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Loreline Studios Get a preview

For hotels & hospitality

Your concierge desk, open on your website.

Answers guest questions in your hotel's voice, captures event and group inquiries, and passes anything personal to your team.

Get my hotel preview Front desk overflow calls
  • Is parking included?
  • Are dogs welcome?
  • Rehearsal dinner for 40?
  • How far is the convention center?
  • Is breakfast included?

Two kinds of conversations

Helpful to guests. Valuable to sales.

Guest questions

Before they book or arrive

  • Amenities, dining hours, pool and spa
  • Parking, directions, nearby attractions
  • Pet and cancellation policies, in your wording
  • Links to your booking engine
Event & group inquiries

The inquiries worth thousands

  • Weddings, rehearsal dinners, celebrations
  • Meetings, retreats and room blocks
  • Date, headcount, space and catering needs
  • A clear summary to your sales manager

In your voice

A design hotel and a historic inn shouldn't sound the same.

Designed personality

Tone and warmth shaped around your property, approved by you.

Knows its limits

No quoted rates or promised rooms. It links to your booking engine.

Personal matters to people

Special requests and stays in progress go to your front desk.

Hotel questions

Straight answers for hoteliers.

Can it take reservations?
It guides guests to your booking engine rather than taking reservations. It doesn't access your reservation system unless we agree on an approved connection.
What about guests already staying with us?
It can answer general questions like hours and amenities. Anything about a specific stay goes to your front desk.
Can it cover phone calls too?
Yes. The AI Receptionist handles overflow and after-hours calls in the same voice.
Other languages?
Multilingual experiences can be designed where they fit your guests.

For your property

Greet online guests like your staff does.

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